Automatic device detection, blacklisting of fraudulent devices and configuration with mobile data.
Device detection, automatic OTA service activation and device analytics with world leading accuracy
Network Triggered Detection
The real-time high performance detection method. Network (MSC, SGSN) trigger Check-IMEI events to Mobilethink Device Management solution (EIR function) when a device attaches to the network or when the location of the device changes.
Log Triggered Detection
Detection based on different data logs from the signaling network or from other systems such as billing.
HLR triggers notification of Device, SIM and Mobile number changes to Mobilethink Device Management (ADD). Plug-and-play integration with several HLR vendors supported.
Automatic Fault Detection (AFD)
Detects devices with a erroneous or missing APN settings from SGSN log files. Automatic Fault Detection (AFD)is especially useful in networks where subscribers switch SIM cards frequently. The AFD ensures that a device has the correct APN parameters when a subscriber is roaming outside the home network.
SIM Triggered Detection
IMEI tracking Applet or SIM Toolkit application used to check the IMEI of a device at power-on. If changed, the device sends the triplet (MSISDN, IMSI, IMEI) to Mobilethink Device Management solution (ADD).
Once automatically detected and provided access to the network, customers’ devices need to be provisioned with the right configuration settings. Mobilethink’s unparalleled device intelligence secures terminal-specific certified and tested settings, be it over-the-air (OTA), iOS auto-configuration or manual guides via SMS for non-OTA capable devices. It ensures the best possible end-user experience, accelerated data uptake and reduced customer care calls.
Monetize counterfeit devices with differentiated automatic service activation
Competing Device Management solutions typically block all cloned or counterfeit devices causing operators revenue losses. Mobilethink’s unique algorithm for detecting and configuring cloned and counterfeit devices (devices with an invalid IMEI code) turns these handsets into a new revenue source. With a proven track record of up to 80% device coverage, this unique live IMEI pattern detection capability is instrumental for operators in fast growth markets who want to monetize the cloned and counterfeit device segment.
Grow your business
through better customer understanding
A good customer understanding sets the foundation for accurate and effective marketing campaigns, enhanced customer support and the optimization of mobile offerings.
Real-time device detection, enriched with certified capability information, gives operators full visibility into their device population. Mobilethink lets mobile operators slice and dice this intelligence into customisable reports, ready to be visualized into their own Business Intelligence system.