Terminal Management Platform
Advanced data services like multimedia messaging and e-mail are important features in most new mobile phones entering the market. Mobile operators and service providers are facing the challenge of providing ways to help their subscribers to set-up and use these new services on their phones.
Mobilethink Terminal Management Platform is a software platform and a service concept providing a cost efficient and reliable solution to remote management of advanced data settings on mobile terminals. The product helps mobile operators and service providers to reduce customer care costs and increase revenues from advanced data services.
Key features are:
OTA configuration of handsets from top five manufacturers
High coverage of new OTA-configurable handsets sold to end-users is crucial for providing a successful service to subscribers. Mobilethink Terminal Management Platform supports OTA-configuration of handsets from all leading manufacturers including Nokia, Motorola, Samsung, Siemens, Sony Ericsson, Panasonic and Alcatel.
Support for advanced settings: WAP, MMS, GPRS, e-mail
Different standards and specifications complicate the task of configuring mobile terminals. The Mobilethink Terminal Management platform supports industry standard specifications from Nokia, Ericsson, Openwave and WAP Forum, thus providing a single interface for provisioning of all OTA-configurable service settings on mobile terminals.
Service agreements for updates of new handsets
New handsets enter the market every day making it difficult for operators and service providers to update OTA-configuration services. The Mobilethink solution ensures future compatibility by offering mobile operators and service providers a service agreement guaranteeing regular updates of new mobile phones on the platform.
Administration tools, turnkey interfaces and developer API
In order to achieve the full benefit of a terminal management solution it is crucial to provide interfaces targeted at different user groups i.e. subscribers, customer care center and point of sale. Mobilethink Terminal Management Platform offers turnkey front-ends, which can be integrated into existing web content and tools for easy development of external applications using OTA-functionality.